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Oxbridge Success Results 2018
Woodhouse College
Oxbridge Success Results 2018

Director of Student Services

Director of Student Services

Starting August/September 2019

£57,602 to £64,854 plus LW £2,533 (with annual pay awards pending)

We are seeking an exceptional and committed person to fill the vacancy.  You will bring experience of management with a clear understanding of support and guidance systems for academic sixth form students.  As a strategic thinker, you will help steer the future direction of the College whilst maintaining and encouraging a positive ethos and environment.

If you would like an informal chat with the Principal, he can be contacted at jrubinstein@woodhouse.ac.uk
Alternatively, please contact the personnel team at personnel@woodhouse.ac.uk

Closing date for applications is at noon on Tuesday, 26 February 2019.

CVs will not be accepted, only completed application forms.

The College is committed to equality and diversity. We encourage applications from minority ethnic groups which are currently underrepresented.  The College is committed to safeguarding and the promotion of the welfare of children, young people and vulnerable adults.

The College is a member of The Maple Group of leading sixth form colleges in England.


The major aspect of the work involves leading the student services team and heading up the respective services: pastoral, tutorial, learning support, careers & progression, welfare, discipline and behaviour and attendance-related work of the College.  The post holder will report to the principal.

As the Director of Student Services
• Lead, manage, appraise and look after staff with roles in the student services team;
• Plan, lead and evaluate services to students: careers, UCAS, learning support, welfare, safeguarding, attendance, pastoral and tutorial systems;
• Take a leading role in the College’s disciplinary and behaviour systems;
• See students who are causing concern or facing difficulties as necessary and support team members in their dealings with individual students;
• Organise and supervise key events in the College such as open day, parents evenings, and assemblies;
• Organise and lead on UCAS applications, progression events and post-results processes including clearing;
• Handle appeals and complaints from students and their family members;
• Act as lead for safeguarding on the senior leadership team;
• Contribute to staff induction and training;
• Oversea arrangements for the post-16 bursary and free school meals.

As a member of SLT
• Represent student issues in the leadership team;
• Plan the development of each student service, both strategically and operationally;
• Evaluate the work of each student services team through self assessment, use of data and other means;
• Write reports and policies as required. Review the overall level and impact of the respective services on the quality of students’ experiences;
• Represent the College externally as appropriate;
• Attend and report to meetings of the College governing body and committees as relevant;
• Fully contribute to the leadership and management of the College as a whole through participating in and seeing through decisions made by SLT; 
• Assist in the appointment of new staff;
• Contribute to the ethos of the College and work to uphold its reputation in the community.

The post will be remunerated on the sixth form college leadership spine, between points 11 and 16, which is currently £57,602 – £64,854, plus London weighting £2,533. These are pending a pay award for 2018-19 and another for 2019-20.

42 days per year. These do not include 8 bank holidays or the  College closure days over Christmas. Leave runs from 1st September to 31st August.


We recognise that not all applicants will be able to meet all these criteria in full, but we will use these as a benchmark in short-listing.

Knowledge, Understanding & Experience

1. Knowledge and understanding of the particular needs of the 16-19 age group especially in relation to student support, progression, academic progress and relevant services.

2. Understanding of what makes very good pastoral, tutorial and progress monitoring systems.

3. Understanding of safeguarding and child protection issues with relevant training.

4. Experience of and commitment to promoting inclusion, diversity and equality.

5. Knowledge and expertise in relation to progression, UCAS, advising students and the issues they face in planning their futures.

6. Understanding of the additional needs which some students have and the ability to supervise and monitor the meeting of those needs.

7. Experience of event-planning and the necessary attention to detail required.

Skills and Personal Qualities

8. Approachable, patient and empathetic listener with balanced and sensitive judgement.

9. Excellent inter-personal skills and emotional intelligence.

10. Proven excellent oral and written communication skills with the ability to develop and maintain effective professional relationships.

11. Excellent planning, organisation, ICT and administrative skills.

12. Proven ability to work under pressure and to deadlines and to prioritise and manage personal workload.

13. Humour, energy, creativity and enthusiasm.

Leadership & Management Skills

14. Ability to manage projects well and see them through to a successful conclusion
15. Strong track record in a staff management role with the ability to lead, support and motivate teams, delegating and supervising effectively.

16. Ability to think strategically and manage change.

17. Ability to foster a culture of cooperation and collegiality.

18. Leadership skills and the ability to motivate and inspire staff and students.

19. Experience of analysing complex issues, drafting reports and policy documents.

20. An understanding of quality assurance and the procedures and processes necessary to ensure the delivery of high quality services.


Please go to the following links for additional information about the post and the College, and also for downloadable documents.

If you require any further information or you'd like assistance, please don't hesitate to contact personnel@woodhouse.ac.uk or call 020 8492 8228 to speak to a member of the personnel team.  
Please also feel free to contact the Principal informally, he can be reached at jrubinstein@woodhouse.ac.uk